Common questions

Does it keep working when the internet goes down?

Yes. One Windows PC in the store runs as an offline hub: registers keep selling, kitchen tickets keep printing, and everything syncs back to the cloud the moment the connection returns.

Which card terminals are supported?

PAX terminals. The A920 Pro handheld for pay-at-table and the A35 countertop PIN pad for counters and kiosks. Tips, refunds and end-of-day reconciliation are built in.

Is it really built for room-based venues?

Room timers with per-hour and time-of-day rates, count-down and count-up billing, in-room remotes, staff calls and room transfers are core features, not plugins. The same timers run karaoke (KTV), screen golf and private event rooms.

Can guests order from their phones?

Every table or room gets a QR code. Guests browse the photo menu and order in the phone browser. Orders hit the kitchen display and printers instantly.

What do I need to get started?

A Windows PC or tablet and a browser. Add a receipt printer and a PAX terminal when you are ready. We help you migrate your existing menu and history.

See VenueTap POS in your venue

Open it in your browser right now, or install the Windows app and run it free in your store before deciding.